Delete your Warnzu account

This page covers the WarnZu and WarnZu Parent apps for iPhone and Android and the warnzu.com website, all operated by PerkWiz Inc. App accounts and website accounts are separate. You can delete either one yourself at any time, and deletion takes effect immediately.

Delete your app account (WarnZu or WarnZu Parent)

1. Open the app and sign in.
2. Go to Settings and scroll to Account.
3. Tap Delete my account, then Delete permanently. You are signed out and deletion starts right away.

Delete your warnzu.com website account

1. Sign in at warnzu.com/account.html.
2. Scroll to Delete account.
3. Press Delete my account and type DELETE to confirm.

Cannot sign in? Email support@warnzu.com from the address on your account and write "Delete my account". We confirm within 7 days. Never send passwords or sign-in codes.

What is deleted

App account: your sign-in account, profile and name, family-circle memberships, saved home address, check-in history and schedules, app heartbeat records, push tokens, sign-in sessions and our copy of your subscription status; we also ask RevenueCat to delete your customer record. A circle you created passes to another member so your family can keep using it, or is deleted if you were its only member. The apps never collect your device location or a phone number, so there is none to delete.

Website account: your cloud profile and name, saved places and alert settings, registered devices and push subscriptions, family membership, alert inbox, delivery records and sign-in sessions.

What is kept

Billing and tax records we must keep by law are retained only for the legally required period. Community comments you posted on warnzu.com are kept for up to 90 days after posting unless you delete them first, and hashed invitation records are removed by their 90-day cleanup. Supabase, Cloudflare and our other providers keep operational logs and backups for a limited time. Content other family members created stays with them. Your App Store or Google Play subscription is managed by Apple or Google: cancel it there to stop future charges.

Delete some data without deleting your account

• Family circle (app): Family → Leave circle. Circle admins can also remove a member.
• Home address (app): Settings → Home address to replace it; email support@warnzu.com to remove it without replacing it.
• Saved places, alert settings and devices (website): Account → Profile → Advanced account options.
• A comment (website): open it and press Delete.
• Anything else: email support@warnzu.com with what you want removed.